Our Privacy Commitment

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. This notice applies to all information collected or submitted on our website, web applications or within our mobile apps. By using our websites, applications or mobile apps, you are accepting the practices and activities as described in this policy.

Types of Information Collected by Our Mobile Apps

We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.

We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, and device identifiers.

Types of Information Collected by Our Websites and Web Applications

On some pages, you can order products, make requests, access web applications and register to receive materials. We collect certain information you provide to us including but not limited to your name, address, phone number, and e-mail address. By visiting the Vesper Marine websites we also collect certain non-identifying information. This is generalized information and cannot be used to easily identify you personally. Such information includes but is not limited to your IP address, your ISP, your browser type, and your operating system.

By using our website and web applications, you are consenting to have your personal information transferred to and processed in the United States of America, Australia and New Zealand.

Information We Don’t Collect

We do not collect, process or store any credit/debit card information. If you provide this information it is collected by our payment processor, Direct Payment Solutions. Further information regarding their privacy statement can be found at www.paymentexpress.com.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We may use your email address to login to our web applications and we use return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website, applications and analyze our services. In this case where this information is shared with any other party, we would not disclose anything that could be used to identify individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Use of Cookies

By using our website or web applications, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use our website or web applications. If you disable the cookies that we use, this may impact your user experience.

Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number.

We use cookies to make our website and web applications easier to use and to better tailor the website and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our website or web applications. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our website and web applications and to help us improve its structure and content. We cannot identify you personally from this information.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, we recognize that no system can be absolutely foolproof. If you feel there has been a security breach please contact us immediately. And if we become aware of a security breach that affects you we will promptly notify you.

Our Commitment to Children’s Privacy

We request individuals under the age of 13 in the U.S. and under the age of 16 in the rest of the world not provide personal data to us. If we learn that we have collected personal data from a child under the age of 13 in the U.S. or under 16 in the rest of the world, we will take steps to delete the information as soon as possible.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect and maintain by calling us or sending us an email. You can correct factual errors in your personally identifiable information by sending us a request that shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

If you have any questions or concerns regarding our privacy policy, please contact us.